Privacy Policy
Effective Date: 12 October 2024
At Digilo, your privacy matters. As a digital marketing agency operating within the European Union, we are fully committed to safeguarding your personal data in accordance with the General Data Protection Regulation (GDPR) and all applicable EU data protection laws.
Who We Are
Digilo is a digital marketing agency offering personalized marketing and branding services to businesses of all sizes. For all data collected via our website and services, Digilo acts as the data controller, meaning we determine how and why your personal data is processed.
What Personal Data We Collect
We collect data that you voluntarily provide when filling out forms, subscribing to newsletters, or contacting us. This includes your name, email address, phone number, and company name. We also collect data automatically, such as your IP address, browser type, device details, pages visited, and usage behavior through analytics tools and cookies.
Why We Process Your Data
We use your data to deliver and improve our services, respond to inquiries, and communicate marketing updates (only if you’ve opted in). Analytics help us enhance the user experience on our website. In some cases, we may process data to meet legal obligations or fulfill service contracts with our clients.
Legal Grounds for Data Processing
Our data processing activities are based on several legal grounds. We rely on your consent for marketing and cookie-based tracking. Contractual necessity justifies processing related to service delivery. We also use legitimate interest to analyze performance and improve services, and in certain cases, comply with legal obligations.
Sharing and Transferring Data
Your personal data may be shared with trusted service providers, such as email marketing tools, analytics platforms, or CRM systems. These providers process data on our behalf and under strict contractual agreements. If any data is transferred outside the EU, we ensure adequate protections, including Standard Contractual Clauses (SCCs).
We ensure that any third-party recipients of your data are GDPR-compliant and adhere to strict confidentiality agreements.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Retention periods may vary depending on the type of data and our legal or contractual obligations. When data is no longer required, it is securely deleted or anonymized.
Your Rights Under GDPR
You have the right to access your data, request corrections or deletion, and withdraw your consent at any time. You can also restrict or object to how we process your data. If you’re unsatisfied with our handling of your personal data, you can file a complaint with your local data protection authority.
How We Protect Your Data
We take data security seriously. We implement robust measures including encrypted storage, secure servers, regular software updates, and staff access controls to ensure that your personal data is kept safe from unauthorized access or disclosure.
To exercise any of these rights, please contact us at hello@digilo.io
Cookie Policy
Cookies are small text files placed on your device to improve your browsing experience. We use various types of cookies
- Essential cookies enable core functionalities of the website.
- Analytics cookies help us understand how users interact with the site.
- Marketing cookies are used to deliver relevant ads and track campaign performance.
- Preference cookies store your settings, such as language or region.
You can manage your cookie preferences using our cookie consent banner or through your browser settings. Please note that disabling some cookies may affect your experience on our site.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with a revised effective date. We encourage you to review the policy regularly to stay informed.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Digilo, hello@digilo.io
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